Run! - Senior Patient Navigator Valeris Employee Review

1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and great pay

Cons

This company is the perfect example of how not to do a merger; they have no idea what to do or what roles to prioritize. Constant contradiction of policies. Supervisors are catty and have unrealistic expectations. The pay is good until you realize you’re being paid to get abused. My role itself was a joke. ‘Senior Patient Navigator’, more like ‘Call Center Agent’. The company does NOT care about you and will throw you under the bus any chance they get. Super high turnover with everyone leaving as soon as they can to find something better.

Explore other reviews about Valeris

5.0
5 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Valeris has a thoughtful, engaged leadership team that is actively investing in the finance function. There’s a clear focus on improving processes, building capability, automation and driving more strategic partnership with the business. It is a very exciting time. The team is collaborative, pragmatic, and aligned on delivering results in a dynamic environment. We also are very collaborative and support each other and has lots of FUN!!

Cons

Pace can be high during key periods, and priorities evolve as the business grows—but this is typical of organizations with high growth and investing for the future.

1.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Little to no micromanaging, ability to work remote.

Cons

This company has become a shadow of its former self. What was once a great organization with a strong culture and reasonable work life balance changed significantly after it was acquired by a private equity firm. Since then morale has declined, workloads have increased, and many resources have been moved offshore. Employees are often overworked and burnout is common, yet leadership appears disconnected from the reality many teams are facing. Communication is limited and meaningful support from leadership is lacking. Company messages about positivity and finding joy in the journey tend to feel out of touch with the day to day experience of employees, and they are often met with frustration rather than encouragement.

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