Clerk - Anonymous employee UPS Employee Review

1.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay and and medical benefits

Cons

Disappearing pension and jobs. Mostly due to UPS‘s new policies, and disappearing Customer Service. A one 800 number that is answered by unprofessional hard to understand an impossible to deal with. Most customers frustrated off the phone and have nowhere to turn no longer allowed to come to the actual buildings where customers packages are held. But, forced to make arrangements to pick them up ups stores. The volume in my area just continues to drop off from their poor decision-making with no signs of letting up. I assume along with everyone else that UPS has arterial motives shrinking their workforce., with the hopes of future profits from the implementation of technology. In my experience, most of their technological improvements in the past have been big flops, and I assume this one will be as well. it’s my opinion that investors should be running from this company , it’s gonna take a long time to get this place back on track and change public opinion back , and there are no signs locally of that happening anytime soon.

Explore other reviews about UPS

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Headquarters have a great atmosphere. Cafeteria is excellent and have affordable options. Has a onsite gym and small trail on campus.

Cons

The wrong managers can hinder your growth.

5.0
3 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

Cons

The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

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