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Trend Micro Inc.

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It used to be nice - Customer Service Representative Trend Micro Inc. Employee Review

1.0
22 Mar 2016
Recommend
CEO approval
Business outlook

Pros

All high level managers are nice, there is many opp to improve your self. Good salary and benefits, good locations

Cons

They don't know how to keep experienced people in that company anymore. Since structure has been changed, all people who has good communication with their managers became a team leader or manager. Doesn't matter they have skill to manage people or not. This teamleads doesn't want to escalete any issues to their managers, that is why they keep getting promotions. Instead of keeping team happy they prefer to keep their own managers happy. They prefer to work people who can be controled easly instead of who knows the bussiness. 5 in 10 new hires are mistake, even personality is not matching with the title. Managers doesn't share any info unless you learned from somewhere else and ask to them. They keep apologising but not create any solution.

Explore other reviews about Trend Micro Inc.

5.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and room for growth

Cons

New initiatives can feel very scattered.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Incredibly talented colleagues Fast-paced with endless opportunities to learn up and coming technologies

Cons

Extremely cliquey. Inexperienced director level managers. Lack of clear guidance from leadership on company goals/priorities. Non-existent onboarding. No defined personal KPIs or 3-6-12 month in-role wins/expectations. Messy. Just plain messy.

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