28 Jul 2023
Anonymous employee
Technology Therapy Response
2yThank you for taking the time to share your experience at Technology Therapy. We genuinely value feedback from all our team members, past and present, as it provides us an opportunity to reflect and improve.
From the outset, our agency model necessitates that all team members, regardless of their role, log their time. This expectation is communicated during the interview process and reinforced during onboarding. Our weekly meetings are designed to review project timelines and client requests, ensuring that we set realistic deadlines. Whenever there's a discrepancy in expectations, we prioritize open communication, often resorting to immediate discussions to find a resolution. Being a fully remote team, transparency and clear communication are paramount for our operations. We've observed that individuals who find it challenging to communicate their capacity or manage their time might face difficulties in our environment.
I'd like to address a point of concern raised in your review. Whenever there's a change in our team composition, we ensure that the entire team is informed promptly. Our company culture, which we take immense pride in, thrives on the camaraderie we share. While we do meet bi-monthly to catch up, our lively “Water-Cooler” Slack channel is a testament to the bond we share, some snippets of which even make it to our social media.
We regret any miscommunication or misunderstandings that might have occurred during your tenure and wish you the best in your future endeavors.