Stay Away - Tier I Tech Support TP Employee Review

1.0
12 Jul 2018
Recommend
CEO approval
Business outlook

Pros

-you get a paycheck every other week

Cons

-they treated you like a number instead of a human and they allow customer that their contractors get angry (Most people fav cell phone)to leave surveys that have nothing to do with the individual but the company as a whole

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TP Response
7y
We aim to treat our employees well since they are our top priority. Without them, then our company wouldn't survive. We are sorry that you felt that way. May we ask that you share more about this in detail via https://bit.ly/TPHR-Form in order for us to assess our policies and make improvements on our services to our employees. Thank you.

Explore other reviews about TP

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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