Good company to work for - Anonymous employee ServiceNow Employee Review

4.0
20 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is good company to work for if you are in a right group and under decent manager. Overall, people you work with are smart and nice to get along with. Company has multiple office locations in US and in different countries. Work/Life balance is good. No set PTO, people take total of 30+ days a year off. WFH is allowed (if your manager is okay with it). ServiceNow product is really good and internally used. Stock are given out and its price is high. Pays bonus every three month.

Cons

Core infrastructure uses old technology. All the new technology tools are not being used. Company itself is a private cloud company so it won't use any public clouds (i.e. Azure, AWS, etc). Therefore, won't use latest technologies that utilize them. There is no DevOPs presence in the company. Pay is average. Perks are average.

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

1
See reviews by: Helpful|Rating|Date|All