Widespread favouritism, forced hybrid mess, leadership gaslighting, and flawed performance review process. - Anonymous employee Relay (Canada) Employee Review

1.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- dog friendly (can have cons) - free snacks and subsidized lunch (taxed)

Cons

- Lots of favouritism: They really just promote whoever sides with LT, regardless of competency and professionalism. They also don't care if those individuals actually follow the hybrid 3-day policy consistently. - Hybrid 3-day switch was a mess: Like other reviews have mentioned, the changes were very abrupt. Not everyone is happy about the 3-day hybrid work, and in fact, most of us did not sign up for 3 days when we joined. - Open workspaces, no cubicles: Be prepared to hear what your colleagues’ dog ate for dinner yesterday, or what plans they had with their exes during the weekends (or which dating apps they are using). - Lots of gaslighting from the Leadership Team (LT): They act as if burnout is not a real thing and as if the negative Glassdoor reviews are non-existent. They also do not value anonymous feedback; none of them have addressed the declining Glassdoor reviews when being asked publicly. When this many negative reviews exist, maybe it’s not an isolated incident with certain employees, but the company itself. - Performance review sets employees up for failure: like other reviews have mentioned, the performance review here is absurdly flawed. Everyone is subject to be rated by LT/HR that they do not work directly with, and HR has the ultimate power to influence your rating. It is incredibly demoralizing to have your ratings dragged down by individuals who have never even worked with you. Many people got rated as “lagging” with no solid reason/zero evidence of not being able to complete the job. Seems like it’s a soft launch for layoffs/mass termination.

Explore other reviews about Relay (Canada)

5.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great work environment, good office location and opportunities

Cons

non so far at work

5.0
29 Jan 2021
Recommend
CEO approval
Business outlook

Pros

- As a growing startup, Relay has a lot of opportunities for personal and professional growth - There's a lot of cross-collaboration between engineering, sales, marketing, operations, and support - Transparency is huge, our team has a weekly meeting where we go over our post-mortem and company metrics. We also set priorities so there's a lot of space for new ideas, and brainstorming - The work culture is balanced, the Relay team understands that we're people first. There's a great sense of camaraderie with the weekly (now remote) Games Night that just kicks the week off on the right foot everyweek.

Cons

If you are used to working at a large corporation, make sure you're ready to work in a small (but growing) team and understand the differences that come with that. Adaptability and self-sufficiency are key.

5
avatar
Relay (Canada) Response
4y
Thank you for taking the time to share all of your thoughts. We are in a high growth phase and with that comes a lot of change, but we do our best to keep the team informed and aware. We don't always work the standard 9-5, but because of that we try to offer as much flexibility with our team as we can so that they feel supported and not overworked. This is great feedback for us to address with candidates through our hiring process. Thanks for your thoughts and time-very helpful!
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