QA Apprenticeships: Values money above human beings - Account Manager QA Employee Review

1.0
6 May 2017
Recommend
CEO approval
Business outlook

Pros

- Reasonable expenses paid for significant amount of time forced away from home and travelling (which wasn't mentioned in the job description or interview...)

Cons

- Bullying culture, where employees are publicly ridiculed, criticised and belittled. Querying this culture led to further bullying and/or, "you need to toughen up" - People were frequently fired in public. - We were consistently told we were lazy or not working hard enough, when we were working hard. - When we interviewed and trained, we were told that the sales process was consultative - that we would be given time to match the right apprentice with the right employer (and that this was more important for long-term sustainability and return business: obviously...): the reality, however, was my manager frequently making statements such as, "just make them take anyone, I need my commission" and "he's just 18 he doesn't know what employer is right for him: make him take the job so we meet target" -- this is an awful attitude, and one which has the potential to damage the futures of young people looking for apprenticeship roles. - We were repeatedly lied to about how our commission payments worked, and the goalposts were constantly moved to ensure that we were repeatedly denied previously-promised money. - No sick pay

avatar
QA Response
9y
Thank you for taking the time to submit your review. We are disappointed to hear your comments and will be exploring this further to ensure we are clear on the issues you have raised. We pride ourselves in creating a culture which is supportive, friendly and open; therefore your experience is certainly against the norm. As with any leaver process, whether the decision of the employee or for performance issues, this must and does always follow a process to ensure that those that leave us do so in the most positive way. The situation you mention would not have happened without prior warning, performance reviews and regular feedback - and, importantly, would have been conducted in privacy. We pride ourselves, not only the service we offer both Apprenticeship employers and Apprentices alike, but also the importance we put towards supporting younger generations in their early careers. Regarding our commission pay structure, we provide challenging but achieveable targets and always ensure that those who work hard are rewarded. We hope this offers some reassurance, and wish you the best of luck in your future career.

Explore other reviews about QA

5.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

good company helpful colleagues managers

Cons

nothing to say about this company

1.0
24 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The skills platform developed by the former Cloud Academy team was innovative and well-received by customers.

Cons

Since my voluntary departure, the company has proven to be unreliable and somewhat cagey. Under the terms of their articles of association and ISD, they had 12 months to repurchase my preferred shares. Nearly 18 months have passed, and they refuse to repurchase my shares or communicate any reasons for the delay. One might conclude that they are dealing with financial difficulties.

1
See reviews by: Helpful|Rating|Date|All