Best company I have ever worked for - Technical Architect Patch My PC Employee Review

5.0
22 Jul 2024
Recommend
CEO approval
Business outlook

Pros

I have never worked for a company who are as focused on supporting their staff. The culture and people centric approach to everything is inspiring and amazing. You are made to feel like a valuable member of the company. Patch My PC, although very mature now and a highly respected third-party patching vendor, still has an exciting start-up feel where we can respond dynamically to customer and technology demands - I love this. Not being bogged down in so much process that creativity and innovation are stumped. There are incredible growth opportunities at the company and every person has a can-do attitude and helps each other out without hesitation. Senior team are incredibly empathetic and have a real pulse on what is happening. The best company I have ever worked for.

Cons

I didn't find this company sooner in my career.

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Patch My PC Response
1y
Thank you for your kind words and for being with Patch My PC for over three years! It's great to hear that you feel supported and valued and that you enjoy our people-focused culture. We're glad you appreciate the start-up vibe and our ability to respond quickly to customer and technology needs. We're happy to hear that you see growth opportunities and find our senior team's empathy and awareness helpful. We'll keep listening and staying present to ensure everyone feels empowered and supported. Thanks for being such an important part of our team. - Justin Chalfant

Explore other reviews about Patch My PC

5.0
3 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership is genuinely engaged and invested in my growth. I’m constantly learning and evolving, which has been such a refreshing change of pace. My team is fantastic. Thoughtful, kind, and incredibly supportive. I’m really enjoying my time here so far. I stay busy, but I’ve been able to make a meaningful impact, and that’s been incredibly rewarding. The benefits are really strong and thoughtfully designed. A truly comprehensive Total Rewards package. The culture here is really unique and something I really appreciate! Very much looking forward to growing my career with this company.

Cons

We are growing quickly, which can sometimes mean shifting priorities and evolving processes. If you prefer highly structured environments with everything fully built out, this may feel fast paced at times. We are remote - so you have to make a conscious effort to connect, but PMPC also gives us real opportunities to connect in person (Annual All-Company Summit!)

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Patch My PC Response
3mo
Thank you for taking the time to share this. I’m really glad to hear you’ve had such a positive experience so far. It means a lot to hear that your team has been supportive and that you feel you’re learning and making an impact. You’re also right that growth brings some shifting priorities and evolving processes. We’ll keep working to improve clarity and communication as we scale. Thanks again for being part of the team. I’m excited to see your continued growth here. - Justin Chalfant
5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I had recently retired from a large software company after 30+ years of service. I wasn't sure if I was done working but I knew that chapter in my life was done. The things that I had loved about my previous company were long gone. Customer obsession, showing empathy (especially to employees), and humility, to name a few core values, were no longer part of the company culture. Work was no longer fun. It had become just a job. I can honestly say that this was the only scenario and company for which I considered coming out of retirement and pursuing. The leadership team models & lives our core values day-to-day. This has created a culture where employees are empowered to do their best work. I definitely have a passion for the solutions that we build and the lives that we are able to change but how we do it has been the most refreshing to me. Work is fun again.

Cons

I'm not sure I have run across any to date. We're fully remote and flexibility is valued. Maybe a con is not joining PMPC sooner?

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Patch My PC Response
3mo
Thank you for taking the time to write this. Coming out of retirement after 30 plus years to join Patch My PC is a huge compliment, and I do not take that lightly. I really appreciate how you described what changed at your previous company. It is a good reminder of what can get lost when companies scale, and it is exactly what we are trying to avoid. Customer obsession, empathy, humility, and staying grounded are not posters on a wall for us. They have to show up in how we lead and how we work together every day. I’m also glad work feels fun again. That might sound small, but it is not. Life is too short for a place that drains you. Thank you for being here and for helping us keep our culture strong as we grow. Also, the “not joining sooner” line made me laugh. Justin Chalfant
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