Old Navy Card Harassment - Cash Handler Old Navy Employee Review

2.0
30 Nov 2008
Recommend
CEO approval
Business outlook

Pros

The discounts at Old Navy were pretty good, they seemed better than a lot of other retail stores in the area.

Cons

The managers at my store seemed to really play favorites, and they were very sales oriented. They were not happy unless every single customer walked out the door with an Old Navy card. It actually got to the point where some of our managers would harass our customers for example not let them into a fitting room, until the customer had listened to the entire Old Navy Card promotion. It's one thing to be a good sales person and another to harass people to get what you want.

Explore other reviews about Old Navy

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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