Pretty Good - Sales Naylor Association Solutions Employee Review

Thank you so much for your comments. We have revamped our training program. We have implemented a new method using modules and layering learning. We’ve adopted a “learn then do” training methodology. This ensures that trainees who learn a module put it into practice right away. For reps that did not receive this type of training, we offered retraining. We want to do everything possible to set our reps up for success. We had several reps go back through the program on a modified schedule so that it would not affect their daily activity, and we saw great improvement. A veteran rep who has been with Naylor for many years and is doing extremely well shared that he starts off with a few calls before coffee. It sets the tone for this day. The notion of making calls before you get coffee is just something that we share if a rep is having trouble getting their day started. There are many ways that we help coach people throughout their day. Naylor believes in investing in our employees so that each employee can develop and perform at their highest potential, and we hate to lose anyone.