Still trying to undo the toxic work culture this place ingrained into me - Senior 3D Artist Mass Virtual Employee Review

I’ve seen some of the negative reviews and totally get where people are coming from — no company is perfect. But honestly, I’ve had a pretty great experience here overall. It’s not always easy, but it’s a place that’s trying to do things right and get better. The team here is awesome super talented, creative, and willing to help each other out. You really feel like you’re part of something unique. We’re doing cool work that’s actually pushing boundaries in VR and training, and that’s not something you can say about every job. Yeah, sometimes communication could be better and things can change fast, but I can tell leadership is trying. They actually listen, even if it takes time to see the results. There’s a lot of effort happening behind the scenes to make improvements that people don’t always notice right away. If you want something super structured and predictable, this might not be for you. But if you like being part of a team that’s growing, learning, and building something really cool Mass Virtual’s a solid place to be.

There are definitely some growing pains. Process chance, communication isn’t always great, and sometimes things move fast.

Talent acquisition is one of the company’s strongest areas. The people here are genuinely talented, collaborative, and enjoyable to work with. MVI also allows employees a fair amount of personal expression and maintains a relatively relaxed dress culture.

Much of that talent is being squandered. Growth has a very low ceiling, and advancing into leadership often means becoming a Jira administrator while fixing assets left behind by employees who were fired years ago. The pipeline is deeply inefficient. Leadership frequently blames artists and designers, the backbone of the company, for slow turnaround times, while failing to address fundamental production issues. We still lack basic infrastructure such as a proper asset library, which turns nearly every deliverable into a scramble held together by duct tape and hope. The company has created a cycle of instability by letting experienced employees go, then rehiring former staff because they could not find qualified people willing to work under the current conditions. Many employees are leaving not because they dislike the work itself, but because they see little meaningful investment in improving the product or production process.