3.0
28 Mar 2010
Current employee
Novato, CA
Recommend
CEO approval
Business outlook
Pros
When a customer doesn't complain about your service, management rewards you, when You ask every customer if they want to apply for a TJX card and you open a card or two, management praises you.
Cons
When You're doing your job and a customer complains, management only listens to the customer, and never once listens to the associate. It is the associate who gets repremanded, to make management look good.