Don't bother - Customer Service Representative Ingram Micro Employee Review

1.0
7 Sept 2020
Recommend
CEO approval
Business outlook

Pros

None, none, none, none, none.

Cons

This goes back to 2013. I could not go that far back. Very cut throat, backstabbing, and totally unprofessional. I had no training what so ever and was expected to sell computer parts to vendors all over the country. The head of the team was extremely nasty to me and I found out during my few months there, I was probably the 5th person in the job in a few months.

Explore other reviews about Ingram Micro

5.0
2 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

hybrid schedule, very nice people

Cons

I'm not a self-employed millionaire, sadly.

3.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Associate culture and comradery Team collaboration Work/Life balance Stable earnings Global vision People Hybrid office days & remote

Cons

Toxic environment last several years from US ELT; Not people-first mentality; Public company pressures and metrics impacting day-to-day associates and expectations; Fear tactic implementation; Pay scales are widely vast and unjustified even based on merit, experience, and talent losing retention of resources; Lack of communication by leadership on roadmap for awareness to our resellers and vendors- lack of trust and execution with go to market objectives; Losing customer business due to no support teams in place in the big bet areas of the company (Cloud and Platform);

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