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Hughes Network Systems

Part of EchoStar

Engaged employer

Analista De Retenção - Analista De Retenção Hughes Network Systems Employee Review

1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Não encontrei até o momento.

Cons

Não possuem suporte técnico para clientes, atendimento para retenção com filas de 2-4hrs, sem possibilidade de descanso para operadores, metas irrealistas, trabalho exaustivo, acaba com a saúde mental dos operadores.

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Hughes Network Systems Response
1mo
It is concerning to read about your experience, and we appreciate you bringing these specific challenges to our attention. Hughes Network aims to foster an environment where our team feels supported, and it is clear we missed the mark during your time with us. The well-being of our operators and the efficiency of our support systems are priorities we take seriously as we strive to improve our internal processes. We would value the chance to learn more about your perspective on our retention queues and workload balance. Please feel free to reach out to hr@echostar.com so we can better understand your situation and address these concerns directly.

Explore other reviews about Hughes Network Systems

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good place to learn and start

Cons

No cons as such, its a good place

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Hughes Network Systems Response
2mo
It is wonderful to hear that you find our company to be a great place to work and an ideal environment for those starting their professional journey. We take great pride in being a launchpad for talent, and knowing that you have had such a positive experience without any significant drawbacks is truly rewarding. Thank you for being a part of our team and for sharing such an enthusiastic recommendation with others.
3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

team members are loyal to each other

Cons

Culture is not swift enough to adapt. Upper management needs to change. Bare minimum benefits

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