Just starting, but friendly people - Front Desk Receptionist Home Carpet One Employee Review

As a sales person, this job was amazing. I felt supported and encouraged during my entire tenure at Home Carpet One. The owners and manager always made me feel like I was valuable there and helped nurture an environment that I looked forward to going to daily. Every sales team has its snakes but this team only had a few; other sales people proved to be invaluable in my success at this company through their mentorship, guidance, support, and encouragement. If you know how to sell, this is a perfect job for you… the money just walks right into your pocket. The owners also are very open to feedback and healthy discussion. Any time feedback was given my way, I was treated as a human being with respect and care. The customer service provided is something to be proud of, it is easy to be proud working at Home Carpet One.

In order to be truly successful here, working on weekends is a must.

Home Carpet One took a chance on my admittedly fresh career, which I cannot thank them for enough. It is evident that ownership cares intently about the wellbeing of their organization, including employee satisfaction to a certain extent. There is an intimate, familial feel to the office, and I made some incredible connections that I venture to call friendships. Pay is okay, the showroom is a gorgeous space to work in, and management does an okay job of extending autonomy to some, particularly salespeople. I appreciate the level of commitment that the owning family puts into this business, but was clearly unable to make that same investment myself.

When they say "we're like a family," they mean it — for better and for worse. The interpersonal culture was, in my opinion, incredibly unprofessional. The way in which colleagues, even (and especially) management & ownership, talked to employees was often disrespectful and tense. They have an intense "if it ain't broke..." mentality, particularly regarding workplace culture, which was a difficult environment to work comfortably in. At the time of my departure, ownership was in the early stages of succession, passing down to the owner's next family generation. This transition was proving rocky, in my perception. Incoming ownership has great and lofty ideals for the direction of the organization, but with unrealistic expectations of their implementation. When I first arrived, before new ownership, I felt an autonomy for and investment in my work that made it enjoyable and fulfilling. New ownership continued to shift my obligations towards tasks and projects I was unequipped to complete to their very high expectations. To be entirely honest, I felt as if just they disliked me out of principle, and were looking for reasons to let me go. I'm not sure if that's actually the case, but the grounds of my termination remained unethical. I was promised a five week reevaluation period of my performance, in which I asked for a halfway check-in to ensure there were no surprises at that mark. Well, at that halfway point, they let me go with no warning and only one week of severance. This left me in an incredibly urgent position that I still am feeling the effects of much later. If you hear one thing from this review, let it be this: they care about their employees as it serves their business. Your wellbeing is important to them, but only to the extent of improving their bottom line. They say they will make investment in their employees, but prove otherwise, clearly cut their losses quickly and unthoughtfully. Even in months of reflection, I continue to feel disrespected by Home Carpet One. It was a decent job to start, but I would never recommend this workplace to a friend.