Pros
The dispatch manager is the only reason that company hasn't gone under, and the only reason I'm still there. She knows what she's doing and genuinely cares about the company and it's workers b/c she know w/o drivers, the company is nothing. An ounce of respect from the one person who receives none from upper management goes a long way.
Cons
"Upper" management doesn't care about the company or drivers, as the president of the company put it "Drivers come a dime a dozen, terminate their contracts and hire some new ones" . He also eloquently stated that some drivers have been there too long and became "comfortable", and those drivers needed to go (there are only 2 of us who fit this description because the turn over rate is so high). The GM lacks the basic KSA's and responsibility to do the simple tasks which are written out for him, but b/c his father is the CFO, he has the position and everyone is scared to say anything about his job performance. Rather, lack of... So, it's b/c of this "management" that GoWaiter is a stepping stone for many individuals when it could be a career choice. It's an organization that prides itself on the motto it's not what you know but who you know, and in this case, if the GM likes you; you can go far regardless of whether you possess the necessary skills, motivation, and steadfastness to perform the tasks at hand.