2.0
11 May 2024
Current employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
Best in class solution, thankful for the company retreats to Sweden, France, and Spain.
Cons
The customer success leadership in Boston and Sweden the last several years has been pretentious and unaccountable. I genuinely feel bad for the founders and the sales leaders pushed out due to the lack of effort of others. CS managers and leaders have complained and expressed resentment about the sales team and company direction while making excuses for not performing the basic responsibilities of their roles. It has been disheartening to the morale of those who have been devoted to see all are not held to the same standard.
Funnel Response
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