Forever 21: Nice 1st place to work. - Assistant Manager Forever 21 Employee Review

4.0
5 Nov 2008
Recommend
CEO approval
Business outlook

Pros

It's a fun place. Great for experience in a fast paced environment as a manager. Since you don't need and management experience to be an ASM it really helps you learn the basic principals of management. It's really not hard to get hired. All you need is good availability and good interviewing skills. The dress code is pretty easy to follow. You also get a performance evaluation every 6 months. Which in turn means you get a raise every six months. With most companies though, it's all about the people you with or for. Forever 21 is a nice place to work as long as you have a fun hard working staff.

Cons

They start your salary off low because they give a raise every 6 months. Disciplinary action isn't always taken where it should be. The discount isn't that great because once you buy something you can't return it. It's final sale, period. And only the store manager can ring you up and she's not always there. When you're a manager it's nearly impossible to fire someone and you have to give them at least 4 hours a week otherwise it prompts you to separate them. The return policy is not very customer friendly because we only give store credit or exchange. So trying to work with customers with that policy makes it fairly difficult to appease people, especially when they're SCREAMING at you.

Explore other reviews about Forever 21

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule because I was in college

Cons

The pay was at a minimum

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good discount and good coworkers

Cons

over worked by upper management

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