Worst experience of my life - Anonymous employee Follett Employee Review

1.0
3 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Non that I found except for wonderful cafeteria folks I really miss.

Cons

I was hired just as the new CEO was starting to put her touches on the company. I have B.A. And M.B.A and was hired to make certain efficiency changes which I did and doubled department productivity while halfing errors and rework. That all in less than a year. Simply put, my boss and her boss did everything in their power to take credit for my work including writing me up for crap I did not do and blaming me for problems that were never my responsibility. They lied to senior management that when I took my (pre-arranged) vacation I was absent without permission and I failed to call in everyday as required in their ridiculous employee manual. When my review came around I was given 1 or 2 (3 being normal range) on all my goals and objectives. In 15 years working I have never had a rating excellent, I'm a hard worker. I could not allow any of these lies to stand so after hiring a lawyer I filed and official complaint with HR. I had ample proof and documentation to prove they lied about my performance, took credit for my work and informed senior management that I was untrustworthy, unreliable and should be demoted or fired. After a few months HR came back to me and said my claims could not be substantiated and that was it. My lawyer helped me write my complaint and organize the proof which in his words would win us a suit in court. HR is nothing more than senior managements stooges. I have not decided to sue yet as I found a wonderful job with great people. But be warned that folks will lie about you if it helps them. The values statement we all sign is horse dung because no one is held accountable when they violate it. They lie about performance and anything else they can if it helps them. This was the single worst experience of my life and having talked with my Follett peers and subordinates, these actions happen company wide. Sure, there are folks, clerks that do their job and really care about most of this but, I am a person of conscience and when I see injustice I can't stand idle. Stay away from these idiots because that is what they are. At this pace the company will not survive. Ethics, integrity and honesty are values I uphold but they are clueless to their very existence.

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5.0
4 May 2026
Recommend
CEO approval
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Pros

I enjoyed the fast pace of working a large university's graduation. The people were nice and helpful when I had a question.

Cons

There are not any cons.

2.0
4 Jun 2026
Recommend
CEO approval
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Pros

Nice faculty within school Good dental benefits

Cons

No support from upper management Limited hours for help within store Lack of empathy overall from company Limited time off availability Non flexible work hours Rude customers unorganized systems

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