Feefo 2.0 - Sales BDM Feefo Employee Review

5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

A desire to be best in the industry A product that actively supports businesses and tries to be a collaborative Partner rather than 'onboarding Clients' Willingness to evolve and create new products Good people Some flex - 3 days office based Open door policy where you can speak with Managers and Exec Team Actively adopting AI to improve output

Cons

Pay can be higher As its not a huge Team I am not sure what career development looks like LT

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Feefo Response
2mo
Thank you for sharing your perspective! We're pleased that you’re feeling the energy behind our shift toward AI adoption, new product evolution, and our partner-led approach to sales. It's great to hear that the open door policy and our flexible working model are supporting your day-to-day experience. Regarding your feedback on long-term career development, in a lean team, we recognise that the next step isn't always a straight line, and we want to ensure every employee sees a clear path forward. This is exactly why we are currently rolling out a more robust, structured performance management process across the business. A central part of this is the introduction of a Skills Matrix, designed specifically to help you and your manager identify the competencies you need to reach that next level of seniority. Whether that means moving into leadership or becoming a specialist Master in your field, we are committed to providing the framework to get you there. We value your contribution at Feefo over the past few years.

Explore other reviews about Feefo

5.0
3 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-I can truely say I enjoy working with my team everyday. -Open and transparent communication across departments. -I like that I feel challenged in my role because when I hit my goals, it's that much more fufilling.

Cons

I can't think of any cons.

1
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Feefo Response
3y
We have been working hard on building an open and transparent culture so thank you for taking the time to leave us such a glowing review! We will continue to share regular updates, along with ensuring people feel challenged so that they can develop in their positions and careers through our L&D initiatives. If you have any further feedback or comments, please reach out to me on talent@feefo.com
2.0
16 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I had some lovely coworkers

Cons

Employees are not encouraged to voice concerns or challenge unrealistic expectations. A strong Senior Leadership Team should support their teams, removing roadblocks and enabling them to thrive. Unfortunately the Feefo SLT operates as a top down directive with a lack of technical knowledge. Feefo leadership appears unwilling to prioritise the creation of a strong, stable technical offering. As a result, the product team are under immense pressure to deliver flashier features which are unrealistic and the sales and business development teams are faced with unattainable goals relative to the value of the platform. When I applied to Feefo, I saw less than favorable reviews on Glassdoor referencing new leadership and a recent company merger. I took a chance that the company would rise to come back stronger under new management, but unfortunately my experience has been aligned with the reviews I initially saw.

3
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Feefo Response
1y
Thank you for sharing your feedback. We appreciate your kind words about your coworkers and understand your concerns. At Feefo, our number one priority is to create a supportive environment, and we’re sorry to hear your experience did not align directly with our values as an organisation. We take your comments about the Senior Leadership Team and technical priorities seriously. It's important to us that all employees feel encouraged to voice their concerns and contribute to realistic goal-setting. At Feefo, one of our values is to allow employees to challenge respectfully and be heard. We recognise the importance of a strong and stable technical foundation and are actively working on enhancing our product offerings. We value the input of our teams and aim to set attainable goals that align with our platform's capabilities. If you have any further suggestions or would like to discuss your experience in more detail, please feel free to reach out to the HR team directly. Thank you once again for your feedback and for being a part of our journey.
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