Pros
Great client personalities coming through the door to work with. Fitness focused staff, all with interesting fitness backgrounds. Some good systems in place. Great community feeling among clients. Due to small business, seems to be decent opportunities to develop. Business model is great in concept.
Cons
Business is far more interested with making sales than evaluating if this is the right place for the prospective client. This means there were plenty of clients that signed up when they needed something completely different. No gym is a one place fits all. Very rigid workouts created for you and you deliver the same one all day. Get's very repetitive very quickly. Workouts are auto-generated and designed with nobody in mind. Therefore, no clients got results worthy of the time they committed to getting them. Have to be very robotic personality to work within all the systems. Any difference in opinion in operation isn't really listened to or respected. Employees have far more responsibility than explained during hiring process. Basically run the entire facility outside of dealing with finances. Can't afford to be sick. Not enough employees per gym, so if you're sick you have to still work, or your colleagues have to work 15-16 hour days. Holiday isn't always granted due to low staffing numbers. Most clients are older age and cannot complete most movements, so a lot of time spent reducing movements. This is fine, but the workouts aren't designed with this in mind (as they are auto-generated). Workouts stick to phases for FAR too long. Can last up to 6 months and become redundant. You deliver the same warm up and cool down, every session, all day, every day, every week for an entire phase. Imagine doing the same warm up and cool down 6/7 times a day, 6 days a week for 6 months. Easily fall out of love with training as you don't get the sense of actually training clients. You're just a vessel delivering a series of workouts you don't agree are appropriate. The bosses hire you and then do everything possible to never speak to you again. This is odd and have never experienced this in a workplace before. They have a culture and values, but it's all talk and no action. If you're part time, they will ask full time employees to work extremely long hours instead of you covering, because it's cheaper for them. AKA, money is more important than employee welfare.