Cost-First, Friend First, Context Last - Manager Creaform Employee Review

1.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Direct leadership is good. Immediate team works hard despite constant complaints from legacy Creaform employees showing lack of trust.

Cons

Following the merger, leadership appears to remain largely aligned with the legacy Creaform organization. There is a strong preference for maintaining established ways of working, with limited openness to change or meaningful integration with the new teams. Resistance to adaptation is often vocal and, in practice, tends to shape outcomes. At the same time, leadership behavior reflects a cost-first, context-last mindset-- prioritizing near-term financial or structural targets without first investing in a clear understanding of the work, capabilities, or downstream impact. Decision-making seems heavily influenced by a small group of long-trusted advisors, and the CEO appears to rely on their perspective. As a result, the organization lacks a coherent long-term strategy and instead operates in a largely reactive mode, responding to the concerns of familiar voices rather than driving a disciplined, forward-looking vision.

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Creaform Response
1mo
Thank you for taking the time to share such a detailed and thoughtful perspective. We appreciate your recognition of the strength of direct leadership and the commitment of our teams in a period of significant transformation. We also acknowledge that mergers of this scale inevitably introduce complexity, cultural friction, and differing expectations around ways of working. Following the merger, our organization has been deliberately working to balance continuity with evolution. While preserving what made both FARO and Creaform successful, we also recognize the need for strong integration across legacy teams, and broad representation of perspectives in decision‑making. This evolution is ongoing. We hear your feedback regarding the importance of deeply understanding team capabilities and operational realities before setting structural or cost‑related targets. Sustainable integration requires thoughtful investment, dialogue, and alignment—not just efficiency. Feedback like yours helps us reflect and improve as we continue to build a more unified, forward‑looking organization. Thank you for sharing your experience.

Explore other reviews about Creaform

5.0
22 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaborative environment, in-depth training, no micromanagment, remote work.

Cons

Only con is that the HQ is in Quebec.

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Creaform Response
3y
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you have had positive experiences working in our collaborative and supportive environment, as well as benefiting from our in-depth training and remote work opportunities. We appreciate your comment about our headquarters being located in Quebec. While we understand that this may be a disadvantage for some employees, we strive to create a strong company culture and provide equal opportunities for all of our team members, regardless of location. Thank you again for your feedback. We value your contributions to our team and are committed to creating a positive and supportive work environment for all of our employees.
3.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

As a company, it was excellent. I loved most aspects of my job. The US team was a mixed bag. Several very good people, but there were some bad apples. The technology was amazing, the product management team always amazed me with their ability to continually innovate products that were already ahead of the industry state. The money was decent. Not amazing, but it was a solid living. Benefits were top notch. Fairly "hands off" management style, if you were being productive and meeting objectives, management didn't interfere with you very much. The Faro Technologies acquisition by Ametek and subsequent merger of Creaform and Faro created some identity crisis and brand dilution that confused customers and employees. Pre-merger I would recommend working for Creaform. Post-merger, I'm not sure. Its too early to tell if the now merged brands can recover from the initial chaos of the merger.

Cons

Lack of management accountability. I witnessed some very unprofessional conduct that never got adequately addressed. The US team was mismanaged to a degree that may have been criminal, resulting in the spouse of worker nearly dying.

1
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Creaform Response
1mo
Thank you for taking the time to share such a detailed and thoughtful review of your experience. We are glad to hear that you appreciated our incredible technology, the innovation driven by our fantastic product management teams, the benefits, and the autonomy offered in your role. These elements remain core to how we strive to operate. We also acknowledge the complexity that followed the FARO Technologies acquisition by AMETEK and the merger between Creaform and FARO. While it has enabled us to become the world’s second-largest player in the metrology market, with exceptional perspectives for growth and innovation, it has also introduced a level of complexity and transformation that we recognize has been challenging at times for our teams. We continue to actively work on clarifying our identity, strengthening our culture, and improving alignment across teams. That said, we are very concerned by the serious allegations mentioned regarding misconduct and management practices. We would like to state clearly that we take any accusation related to abuse of power, harassment, bullying, or safety extremely seriously. We were not made aware of the specific situation described, which is surprising given the multiple secure, confidential, and independent reporting mechanisms in place for employees to raise such concerns. These systems exist specifically to ensure situations like those described can be reported safely and investigated thoroughly. We strongly encourage anyone experiencing or witnessing inappropriate behavior to use these channels so that appropriate actions can be taken. Accountability, respect, and employee safety are non-negotiable values for us. We appreciate your honesty and feedback, which help us continue improving, particularly during periods of change.
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