An Absolute Disaster - Team Lead Conservice Employee Review

1.0
3 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Senior leaders in the finance and payments divisions have good heads on their shoulders.

Cons

This company is not a good place to work, long or short term. It used to be very good, but has disenfranchised the entirety of mid-level management to the point of total resentment. The HR department gatekeeps and gaslights leaders and team members about pay information and micromanages operations leaders to the point where I no longer feel I have any degree of autonomy over my work. The executive team has all come in brand new to the company over the past few years and brought in more and more external executives with them, halting the growth of internal leaders who have spent years at the company building careers. The company is wasteful with spending on office space in Salt Lake City that is seldom used and then turns around and does not provide opportunity for merit based raises. Annual raises were done away with and leadership is only able to receive a raise every nine months after presenting before a panel of random senior leaders (excluding their direct supervisor) why they deserve a raise. Working at this company is a headache, is entirely unfulfilling, and is a terrible place to work if you want to feel like what you do matters.

Explore other reviews about Conservice

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

A growing company with a bright future and the right goals. Excellent culture and work life balance.

Cons

Leadership is stretched so thin they have no time to lead.

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It used to be a great place to work. The previous CEO, Dave Jenkins, was great. There was a good work culture, and employees were respected and valued.

Cons

The good work culture has all but evaporated. Employees are overworked, underpaid, and not respected or valued. The current CEO, Scott Hardy, seems really nice and pleasant on the outside, but it's pretty clear that on the inside he doesn't care about the employees at all. Almost all new executives in the past 5 years have been hired externally instead of promoted from within, which sends the message to employees that there are no advancement opportunities within the company. Around six months ago, the company implemented a new "productivity" software to spy on the employees. The majority of the company works from home, but just last week it was announced that almost all of those WFH employees would have to come back into the office. As one might expect, this announcement was met with considerable resistance, to which the C-Suite has turned deaf ears. Recently there has been a strong push to use AI/LLMs for everything, and because AI data centers have a huge negative effect on the environment, this goes against Conservice's founding principles of being an eco-friendly company.

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