Absolutely Mismanaged - Billing Manager Conservice Employee Review

A growing company with a bright future and the right goals. Excellent culture and work life balance.

Leadership is stretched so thin they have no time to lead.

It used to be a great place to work. The previous CEO, Dave Jenkins, was great. There was a good work culture, and employees were respected and valued.

The good work culture has all but evaporated. Employees are overworked, underpaid, and not respected or valued. The current CEO, Scott Hardy, seems really nice and pleasant on the outside, but it's pretty clear that on the inside he doesn't care about the employees at all. Almost all new executives in the past 5 years have been hired externally instead of promoted from within, which sends the message to employees that there are no advancement opportunities within the company. Around six months ago, the company implemented a new "productivity" software to spy on the employees. The majority of the company works from home, but just last week it was announced that almost all of those WFH employees would have to come back into the office. As one might expect, this announcement was met with considerable resistance, to which the C-Suite has turned deaf ears. Recently there has been a strong push to use AI/LLMs for everything, and because AI data centers have a huge negative effect on the environment, this goes against Conservice's founding principles of being an eco-friendly company.