Don't Work Here and If You Do Quit - Claims Examiner Chubb Employee Review

1.0
30 Jun 2020
Recommend
CEO approval
Business outlook

Pros

At least you get paid

Cons

The most incompetent management I have ever dealt with. They will send out a company wide email saying one thing, send another email a few minutes later and then the next day saying a third completely different thing. They have no idea what they are doing, and all they care about is making their year end review look good so they can get the best bonus possible. This leads to people in management creating unnecessary changes that only make your job harder just so they could say they did something. There is not near enough adjusters working here. Everyone is drowning in tasks and our managers response is to ask us to stay later or come in early to work. Keep in mind this isnt just one or two adjusters struggling. Its the entire department. I think right now there are about 12-13 of us here. 4 of us are planning to leave very soon and another 5-6 are taking interviews elsewhere. No one wants to work for this company. Dont be fooled by the Chubb name. This is an inferior company named ACE with a Chubb sticker over the dumpster fire that is this company.

Explore other reviews about Chubb

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

It’s a good job, fairly easy

Cons

Fairly easy, kind of an insurance line cook

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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