Buckle Up! - Customer Success Buckle Employee Review

5.0
25 Apr 2019
Recommend
CEO approval
Business outlook

Pros

I've only been working at Buckle for several weeks, but it's been an exciting ride so far. They're in the process of launching their first product, so they're super new still. I feel like my input helps shape company product and culture. What totally surprised me (especially having a background in startups) is how excited customers are about the product so far. All of the early conversations I've had have reinforced how underserved this market is and how pumped people are about getting more competitive rates. The company is paying for me to become a licensed P&C agent, and through the process I've been able to lean on my co-workers who are experienced. I get to work autonomously, in an environment where I'm not micromanaged, but I always feel like I have the support of leadership and even the CEO -- they're all on slack and everyone is very welcoming and accessible. The package was great, it includes a 401K, full health benefits, a good amount of PTO, and a competitive salary. Right now we're in a shared work space with a nice cafe and ample community work space. I feel like this is a place where I can grow my career, and I truly enjoy coming into the office and hanging out with the team!

Cons

If you're not comfortable with lack of structure, this might not be the best fit for you. The company is still in the early stages (pro and con depending on what you want) and the workflow is still largely self-guided. Right now, the product is still in development so customers will encounter errors upon signing up. Expect to see friction and expect to play a role in escalating trends. If you want a role where the escalation tiers are pre-built, this is not that role. But if you're along for the ride, there are a lot of opportunities to be independent and wear different hats.

Explore other reviews about Buckle

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff and boss at the job

Cons

Not really any at this time

1.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Great pay for starting in the work force

Cons

Upper management is toxic. Will write you up on cts without warning. Will have the document prepped weeks ahead of time before ever talking to employee about the write up. Always argues with vacation time. If you’re sick? GOOD luck. They would rather you get your whole team sick than calling off work. Overall toxic environment to work in.

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