18 Years at BBY - Store Support Best Buy Employee Review

5.0
9 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Very fun, albeit challenging, place to work. Spent my entire adult life there pretty much until I was laid off last year. If you can find a position outside of the store as I did for most of my career, it's absolutely fantastic. The store is great too, but it comes with all the drawbacks of a retail job. Would definitely go back for the right position.

Cons

Varying hours/shifts depending on your position. Due to the current nature of brick and mortar retail, there are always re-orgs which sometimes lead to layoffs. No longer much career advancement due to so many positions being eliminated for the sake of efficiency and profits..

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5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great management Helpful Staff Opportunities to grow

Cons

If you start out on registers up front it can be difficult to learn on the floor and find a department especially if you are not selling enough credit cards and memberships

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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