Not bad - But room for improvement - Customer Sales Lead Bath & Body Works Employee Review

3.0
5 Oct 2009
Recommend
CEO approval
Business outlook

Pros

Good discount (30%), but it's a better deal to wait for a sale, then use a coupon on top of the sale price. Some people are great to work with. Most customers are excited & in a good mood to shop in the store. My manager was very nice and professional. You sometimes get freebies or the opportunity to win products.

Cons

Irregular schedule. They are times you cannot take off work. Floorsets are sometimes long and tedious, but you are ususally expected to be there. The red tape created by a large corporation (HR dept) made it difficult for my manager to appropriately dicipline some employees.

Explore other reviews about Bath & Body Works

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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