Great Opportunities if you’re lucky - Program Manager ADP Employee Review

4.0
1 Sept 2020
Recommend
CEO approval
Business outlook

Pros

- People first policy - if you’re lucky with a manager then lots of mentor ship and opportunities for growth - Compensation can be quite competitive - WLB is good (depends on role) - limited # of difficult personalities - extremely flexible during COVID - can be easy to get investment into new programs or pilots - incredibly difficult to get fired or laid off unless you have a redundant or legacy oriented role

Cons

- if you’re on the wrong team or a heavily client facing then it can be absolutely grueling/grinding - Lots of lifers can lead to a “right way to do things” which is usually akin to “we’ve always done it this way” - lots of conflicting initiatives or overlapping ones - personality driven so if you don’t know the right people or don’t stretch your network it can seem like an unnavigable behemoth - tough to balance being a nimble org with so many legacy products. - despite rhetoric this is not a tech company. It has a lot of technology & technology driven initiatives but don’t come expecting a company with Silicon Valley type culture.

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ADP Response
5y
Thank you for your feedback. We appreciate the insights and detailed analysis. It's always valuable to hear from current associates on their experience and how we can improve.

Explore other reviews about ADP

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Very stable organization with secure income earning opportunities.

Cons

No company is perfect but I do not have any specific cons I expect to apply to all.

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ADP Response
1mo
Thank you for the fantastic review! We are thrilled that you love working at ADP and appreciate the positive feedback you have shared.
1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

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ADP Response
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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