- High turnover across all sections of the firm, especially among technical staff. Employees quitting within 6 months is not an uncommon phenomenon- for various reasons, and sadly the firm does not do much to acknowledge and remedy its weaknesses. The culture of a team can change dramatically in a matter of months
- The firm-wide culture is set by the Sales team- who call the shots. A tech-oriented culture is not what you will find. Clashes between Sales/Tech are common. Transparency and an open exchange of ideas is not valued
- Often low client satisfaction on the larger projects- which can be seen as being rushed into production. Sales team aggressively markets positive testimonials of the simpler, easier projects
- As a result of these factors, developers are in a conundrum. Between the suboptimal design and the redundant levels of supervision/reporting, any developer is forced to play the political game, pushing back against requests from those who do not understand technology and protecting his territory, more than anything else.
- In general, the sister concern 'Hatch/Second' is given more attention. Thus the management does not involve themselves in daily operations (Strange for a firm of this size!).