Australian Taxation Office Reviews

Updated 17 Jan 2021

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4.1
85%
Recommend to a Friend
94%
Approve of CEO
Australian Taxation Office Commissioner of Taxation Chris Jordan
Chris Jordan
67 Ratings
Pros
Cons
  • "No cons while I worked in the ATO(in 11 reviews)

  • "Lots of red tape, creativity is stifled, days can be slow(in 10 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Interesting work"

    5.0
    Current Employee - Analyst 

    I have been working at Australian Taxation Office full-time

    Pros

    Great place to work and work life balance

    Cons

    Office politics and red tape

  2. "Not great."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tax Officer in Gosford
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Australian Taxation Office full-time for less than a year

    Pros

    Decent pay for the work

    Cons

    Management fails to take responsibility for their bad decisions. Saw a trend of them blaming employees for their errors.


  3. "Good working environment"

    4.0
    Current Employee - APS2 Service Delivery Officer in Melbourne

    I have been working at Australian Taxation Office part-time

    Pros

    Good working environment, understanding management, time off over Christmas and no weekend work, heaps of room to move up.

    Cons

    Lack of variety of work type, stressful client interactions, often poor communication from management.

  4. "Good workplace"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - APS2 Service Delivery Officer 

    I worked at Australian Taxation Office full-time

    Pros

    Good work life balance Reasonable compensation

    Cons

    Slow progression, internal promotions, repetitive work

  5. "ATO"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Canberra

    I have been working at Australian Taxation Office full-time

    Pros

    Large agency, many opportunities for career development

    Cons

    Large agency, sometimes slow to respond

  6. "APS 3 Australian Taxation Office s"

    4.0
    Current Employee - Customer Serivice Representative in Brisbane

    I have been working at Australian Taxation Office full-time

    Pros

    pay work can be very rewarding s

    Cons

    Culture management can be a lot better

  7. "good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - APS3 Client Engagement Officer in Albury
    Recommends
    Positive Outlook

    I have been working at Australian Taxation Office part-time

    Pros

    good place to work at

    Cons

    no downside so far for me

  8. "Review of ATO"

    4.0
    Former Employee - Client Engagement Officer 

    I worked at Australian Taxation Office full-time

    Pros

    Great exposure and understanding of client companies when conducting tax audits

    Cons

    No downside or cons to this company

  9. "Service Delivery Officer"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Perth, Western Australia
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Australian Taxation Office full-time

    Pros

    So many learning opportunities at the tax office.

    Cons

    Segregated inter departmental style, sharing of knowledge and positive relations between different areas is not prominent.

    Continue reading
  10. "Awesome"

    5.0
    Current Employee - Team Leader in Parramatta

    I have been working at Australian Taxation Office full-time

    Pros

    Good Pay for the work

    Cons

    Competitive place to work always

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