Apple Employee Reviews about "work from home"
79% would recommend to a friend
(726 total reviews)
96% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and a nice feeling to be apart of a the worlds most valuable brand." (in 4835 reviews)
- "Working from home is great and the people you work with and meet are the best." (in 2479 reviews)
- "the pay is good and it can be a fun job where you can make friends in a non" (in 2155 reviews)
- "Great culture and ability to work your way up if you are motivated or interested in a career at Apple." (in 1008 reviews)
- "The team is great and you bound with peers that make your days easier and manage the overall stress" (in 682 reviews)
- "No work life balance (made you feel bad about taking time off for mental health reasons)" (in 1370 reviews)
- "Poor management and tolls" (in 1201 reviews)
- "Long hours and have to take calls back to back Didn't enjoy the job at all." (in 817 reviews)
- "But know that there is 0 accountability for bad managers and so there are toxic teams that go undetected." (in 801 reviews)
- "They are very hard on you about taking time off and want you to always be at everything." (in 234 reviews)
Found 726 of over 41K reviews
Updated 27 Nov 2023
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Reviews about "work from home"Return to all Reviews
- 5.027 Sept 2022SpecialistCurrent Employee
amazing skills sets that they teach. Very diverse with their community. have amazing program and networking when to find new paths to a career.
should make more programs and remote work available for those who wants to work from home. as well as international program for those who wants to work over sees
- 3.013 Aug 2016Home AdvisorCurrent Employee, more than 1 yearColorado Springs, CO
It's very nice to be able to work from home; not having to leave home for work and better diet. At first it's very relaxing. There's descent opportunity for advancement.
After 6 months of working at home, you get stir crazy. With little to distract from your daily routine.. It's very difficult to stay fully engaged. Also, having very little options for shift bids is very restrictive.2
- 3.030 Nov 2022AssociateCurrent Employee, more than 1 year
The company has good perks and compensation
Apple does not have the best work life balance and are rigid about work from home
- 5.023 Jan 2022Business ExpertCurrent Employee, more than 5 yearsBrea, CA
Great benefits and great employee resources
Work from home should be an option for teams that can do their role from home; specifically the retail business teams.
- 3.04 Aug 2016Applecare At Home AdvisorFormer EmployeeJacksonville, NC
Pros of this job included great pay, great benefits and awesome discounts! If you are great with troubleshooting and technical support, and would like to work from home...this would be the perfect fit for you! You're provided with a work iMac and iPod, and have your own email and messaging system to keep in contact with your team manager and colleagues. Regular team and one-on-one meetings via Blackboard.
I personally felt that the training was a bit short, and didn't help me too much in the long run. I found it hard to have a good work/life balance as I worked from home and an overnight shift at that. Our training class was separated within 3 months of employment. Most of us went to new teams with terrible managers. My first manager was absolutely amazing, but the second was less than helpful. We went from taking 2 chats (which we barely got 1 to start with) to taking 3 simultaneous chats back-to-back. I was too stressed out and did not feel confident enough in my troubleshooting and technical support skills to stay with the company, so I eventually resigned. It's a great job, but I honestly just think it wasn't for me.3
- 5.014 Jul 2014Service and Support AdministrativeCurrent Employee, more than 8 yearsAustin, TX
Benefits are amazing and there are lots of opportunity to move around or up. On site buildings are amazing but there is also an opportunity to work from home!
Attendance policy is very strict. Pay scale could co inside with cost of living or increases and bonuses could be better.
- 5.012 Oct 2023IOS Senior AdvisorFormer Employee, more than 8 yearsTyler, TX
Great benefits, discounts, free or included services, wonderful co workers, also great holiday pays. Also in senior support you have tools that can help the customer and you have the ability to make that choice on the spot I stead of having to get approval. - programs that are provided help you learn new skills - new mentoring program gives advisors who work from home to interact with others through apple beside their own teammates - visual documents that allow you to navigate some of our newest devices, and os’s - the health benefits really did cover a lot more than expected - some support when it came to disability short or long term were very good. - getting accommodations took a bit but were able to be honored up until recently for myself. - discounts on apple products (new and old) - set schedules for 6 months at a time - pay differential for shifts that start after 1pm CST - sick and vacation time was pretty good. Got better as you become more senior in the company. - you get swag and there are employee enrichment opportunities every week. - thanksgiving and around Christmas have some of the best pays throughout the year. - encouraged mentoring others The reason for my ranking is because of current status that I experienced before leaving Apple. When I first started in 2014 it was wild and crazy but we worked together to reach out and help. Over the years it has become less and less of an encouragement from the management side. Sure there were meetings and people seemed nice. But the reality of being able to reach out to one of those higher managers was frowned upon. When issues have been spoken about with treatment it fell on deaf ears. At some point you become disheartened because you know your voice doesn’t matter. It is this way or the highway. Because of that feeling you don’t feel any input provided will not be taken seriously. - the toxic environment has also driving away great management as well due to the lack of consideration for their input on current policies.
Like any place or big company. Management can make or break someone’s career. - Adding more responsibilities without any sort of pay raise - RSU stocks instead of a bonus. Long time for the RSU stocks to vest - poor training when it came to launching new products/software - lack of support in movement or growth - provided org wide development time but not able to schedule it or use it at all - reaching out to other sides of apple is difficult to learn about different roles throughout apple.
- 2.01 Mar 2019Anonymous EmployeeCurrent Employee, more than 5 yearsLondon, England
The work is exciting and fun. I have learnt a lot while working here.
Promotion is very rare, salary is low and benefits are ok but competitors offer much better. No christmas parties, or any parties. No free food (not even free fruit!!). When we have a team day out, individuals have to pay and not the company. Working from home is not a standard and needs to be requested. Management feel like they are doing you a huge favour if you do get to work from home. not sure its a great place for working mums as part time is almost impossible in the IT department.
- 3.019 Feb 2015Anonymous EmployeeFormer Employee
You get to work from home and the people you meet in your job are amazing. You also get good benefits. Apple rewards you for doing good by sending you small gifts and allowing you to move up when you graduate.
Like any call center, it is a call center job. You speak to crabby people all day and as a college advisor, you're stuck in the same spot until you graduate (which can be terrible if you have 2 years to go).
- 3.06 Sept 2018Senior AdvisorFormer Employee, more than 3 yearsAllentown, PA
Working from home is great and the people you work with and meet are the best. Benefits start day one and the benefits are very good.
Career progression is difficult beyond entry level positions. Positions beyond entry level technical or customer service positions are very attractive and offer great experience. Bid shifts are required for all aha(at home advisor) positions which means you have your schedule changing frequently if you are not able to win your desired shift bid.1