Working at Urban | Glassdoor.com.hk

Urban Overview

London, England (UK)
51 to 200 employees
2014
Company - Private
Internet
Unknown / Non-Applicable
Competitors

Unknown

Urban Reviews

  • "Relaxed vibe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Approves of CEO

    I worked at Urban full-time (More than a year)

    Pros

    Within the CS team, a great bunch of people even with the high turnover

    Cons

    Sometimes, management make decisions at their level without considering the impact it has. Work from home should be an option for all those who work on the late shifts.
    App issues tend to put a lot of pressure on CS team to be navigators and put out a lot of fires.

    Advice to Management

    More cross-team integration (esp. with the product development team)

See All 45 Reviews

Urban Photos

Urban photo of: One big happy family!
Urban photo of: That time we walked down the street in white robes
Urban photo of: Our most recent company retreat
Urban photo of: Launching in Paris
Urban photo of: Vienna office
See All PhotosSee All

Urban Interviews

Experience

Experience
71%
0%
29%

Getting an Interview

Getting an Interview
93%
7%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Massage Therapist Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Urban (London, England (UK)) in December 2019.

    Interview

    It was Quick, simple, straightforward & polite. Did relevant questioning and answering from both sides. The application and hiring were both easy and quick also the group call helped in gaining more confidence to start taking bookings.

    Interview Questions

    • About my experience, my preferred hours, areas and treatments.   1 Answer
See All 14 Interviews

Urban Awards & Accolades

  • 30 Under 30, Forbes, 2016

Work at Urban? Share Your Experiences

Urban
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or