Working at Sensée | Glassdoor.com.hk

Sensée Overview

London, England (UK)
501 to 1000 employees
2005
Company - Private
Staffing & Outsourcing
Unknown / Non-Applicable
Unknown
Sensée is an award winning company that was setup in 2005 and is now the UK’s industry leading expert in the design, implementation and management of HomeAgent Networks.

Mission: To attract and provide the best customer talent to serve the customers of the UK’s leading brands.

Sensée Reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Steve Mosser
51 Ratings
  • Helpful (2)

    "Nothing but good things to say about them."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Newcastle upon Tyne, England (UK)
    Current Employee - Customer Service Representative in Newcastle upon Tyne, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sensée part-time (Less than a year)

    Pros

    Very flexible (subject to client requirements) as long as you book your shifts promptly. Training us great. I recently went live on a new account and the training was brilliant and covered pretty much everything needed. Colleagues are great, managers are fab. Yes, you are monitored, but if you're working, what does it matter? Its the same as any office - don't think just because you're working from home it's easy. I work harder now than when I was office based, but love that I finish work and I'm 10 seconds away from my living room.

    Cons

    Nothing I can think of.

    Advice to Management

    Keep doing what you're doing. I love working for you.

See All 83 Reviews

Sensée Interviews

Experience

Experience
57%
29%
14%

Getting an Interview

Getting an Interview
100%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Customer Service Agent Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Sensée (London, England (UK)) in April 2016.

    Interview

    Complete the online application and then if that passed you get a one to one phone interview. If you pass that interview you are invited to a 2 - 4 hour virtual interview when the role is clearly explained to you and the clients available. You are given full information on each client and the role and then you complete some on line assessments. You then have a one to one interview with a manager and they view your working area. If you pass all the above you are matched to a client and offered a contract

    Interview Questions

    • Common sense questions linked around customer services, your skill and abilities and also computer and keyboard skills   1 Answer
See All 7 Interviews

Sensée Awards & Accolades

  • Innovation Award for Service Virtualisation, Professional Planning Forum, 2013

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