Capital One Laurel, MD
3.2
★★★★★
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Richard D. Fairbank
16 Ratings
Capital One Laurel, MD Reviews
★★★★★
"Good"
4 Aug 2020 - Customer Service Representative in Laurel, MD
Recommends
Positive Outlook
Approves of CEO
Pros
No complaints here. Give them a tryCons
None that I can think ofCapital One Laurel, MD Interviews
Experience
Positive80%
Negative20%
Getting an Interview
Applied online80%
Recruiter20%
Difficulty
1.8
AverageHardAverageEasy
Customer Service Representative Interview
Anonymous Employee in Laurel, MDNo OfferNegative ExperienceAverage InterviewApplicationI applied online. I interviewed at Capital One (Laurel, MD) in May 2018
Interview
Application, Assessment, Video interview, two in-person interviews. The first interview went extremely well, but the second one, not so much. The interviewer was snooty and scoffed at my responses. None of the questions were about my personal abilities or why I would be a great fit for the company. I'm not sure if it was because I was the last interview of the day and cutting into his personal time, or he just had a bad day. But Capital One's loss.InterviewTypical S.T.A.R format/tell me about a time when... This interview went really well, as I have call center experience and came fully prepared with scenarios.
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