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The difficulty of this question is to quantify a large change program that you have managed with enough detail Less
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I think the key to this question is split up your answer in terms of what is the change that will affect your relationship with customers and then go to the how you did it part. The how part mainly revolves around research and good communication skills. Less
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being in your place
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Improving my working experience in a bigger company
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I provided my current salary.
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Your current salary has nothing to do with the new job you are applying to. In many states, it is illegal for future employers to ask your current salary. Less
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Gave five examples of projects that I implemented on previous roles
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Talked about Army, doing computers in Army, correspondence courses
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I talked about the great work they do around the world, the fact that they are focused on empowering people in the locations rather than providing a top down approach. Also they walk the walk and apply this same approach internally within the organization. Less