Shift leader Interview Questions


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Jersey Mike's
Shift Leader was asked...27 August 2019

How would you handle an angry customer

3 Answers

To remain calm

To remain calm

To remain calm


why you want to join the company, what motivates you to do good job and how do you balance both your family and your job?

2 Answers

answer it directly

Because of my curiosity that push me to apply in taiwan and it's interesting as a first timer. Family is always my family, they are one of the reason that motivates me to apply abroad to support their needs. Less

Twistee Treat USA

Can you leave your problems outside the store?

2 Answers

Yes, I look at this place as a chance to forget about my problems.

Yes. Don’t believe in drama

Jersey Mike's

Are you willing to work for 8-9 dollars am hour?

2 Answers

Hell no


Carl's Jr

Why do you want to work here?

2 Answers

I want to learn and grab the knowledge as much as I can at different places and country. Less

Because I want to learn and grab the knowledge at different country, different situation, environment and culture at every country outlet cause the situation wouldn't be the same. It may even the way their handling their situation is not the same. Less

Papa John's

Would you be OK with minimum wage?

2 Answers

(sigh) That's fine.


Jersey Mike's

Wanna work at J Mikes bro?

2 Answers

Yeah man, sure.

Absolutely Yes


Describe a time when you gave excellent customer service

2 Answers



Baskin Robbins

How do you handle a difficult customer?

2 Answers

There will always be difficult customers but we all have to remember that the customer is always right. We must do what keeps them happy with the service and if it is something we don’t have control over we should call the manager as quick as possible to let them handle the situation. Less

Help them as best as you can. Don't get discouraged if it's getting hard. Keep calm and don't get angry at them Less

Madison Reed

why madison reed?

2 Answers

I interviewed in June

Never again after that experience

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