Salon Receptionist Interview Questions


Salon Receptionist interview questions shared by candidates

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J. C. Penney
Salon Receptionist was asked...31 August 2018

Can you work holidays?

2 Answers

Yes. You have to work weekends and holidays or you are not getting the job. It's retail, baby. Less


J. C. Penney

When was a time you gave great customer service?

1 Answers

I told her about my experience in retail and how I try to go above and beyond for customers at any given time. Obviously, you can't go above and beyond for everyone, but taking notice and being genuine goes a long way Less

J. C. Penney

What do you know about salon brand products?

1 Answers

I was honest and admitted I hadn't used many higher end products, but was excited for the opportunity opportunity to expand my product usage and knowledge. Less

Canyon Ranch

How do you deal with a customer that is wrong?, or what would you do in a difficult situation? Why do you want to work here?

1 Answers

Research online the best way to answer these questions, also be prepared and know the company well (it's a great company) Less


Would you prefer sales & Marketing position instead of receptionist?

1 Answers


Life Time

What is the most difficult part of hairdressing for me?

1 Answers

I was honest and told them that I didn't have alot of experience outside of Cosmetology School, but i was a fast learner and really enjoyed doing hair. Less

J. C. Penney

How flexible my schedule was

1 Answers

I didn't need any specific days off but could only work at max 30 hours a week

J. C. Penney

What kind of hair products or styling tools do you use personally and how could you get a customer interested to purchase those products

1 Answers

I listed the professional products that I used on my hair and explained the benefits that I found them to have. I also described several different products that I do not use but rather who and why they might benefit someone else. Less

J. C. Penney

There will be cases when clients get double booked, how are you going to handle that situation?

1 Answers

I will make the appropriate calls needed to figure out what the problem is and find alternate days those clients can be booked so they each have their needs met still. Less

Pets at Home

Experience dealing with customers face to face

1 Answers

I have worked in various different roles all face to face customer based.

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