Salon Manager Interview Questions
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Salon Manager interview questions shared by candidates
what would you do if you became part of regis family?
3 Answers↳
make it a fun and secure place to work...build up the brand positively
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i would design a salon to be in the open space of a mall, like the commons area at Ridgedale, not parked next to Sears, make it an event where everyone is enjoying the action. Less
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I'd be an asset. I love the beauty industry and meeting new people, and learning more about cutting, color technics. Less
Did your previous job track metrics
2 Answers↳
Yes
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I previously had an interview, but I haven't heard from anyone.
What would you do if a guests comyacys you with a complaint?
1 Answers↳
Try to fix the situation with either a redo of service or issue a refund.
Do you like to do hair?
1 Answers↳
No brainer. Ive been a hairstylist for 15 years. Did you even look at my resume?
How did you lead your team to reach a weekly sales goal.What actions did you do.
1 Answers↳
Make a board to visually see
How would you handle a client who was unhappy with their service; and how would you approach and coach the stylists who serviced this client?
1 Answers↳
Handling an unsatisfied client is a delicate and important process. I would first speak with the client privately to discuss what about his/her service they were unhappy with. Many times, miscommunication is the problem between stylist and client, not the technical aspect of the work. After identifying the problem, depending on what it was of course; I would reassure the client that the situation is going to be quickly remedied, and diffuse the situation. Coaching the stylist would be swift, but not in a demeaning way. Transparency with a team is vital, so informing the stylist on what went wrong, and why would be my first concern. Then, educating the stylist on how to better serve our clients would be my main goal. Less