Reservations Agent Interview Questions

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Reservations Agent interview questions shared by candidates

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Delta Air Lines
Reservations Agent was asked...8 December 2012

Why do you want to work for Delta?

4 Answers

Delta has an amazing reputation from the level of professionalism And elite customer service that’s shown and I wanna be apart of that and the fact I enjoy personal interaction on a daily basis and with my experience and expertise in customer service also my got to love her personality I truly feel That l’ll be a great assets to delta Less

Flight benefits lol

When they asked me that i said: "because its Delta! Who doesnt want to work for Delta?" Less

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Active Network

No difficult questions.... How would you handle an irate caller? How many times do you think it's acceptable to be late or not show up for work?

3 Answers

I would remain calm, listen to them , repeat what they said , tell them the step I will be taking to help, be genuine and sincere. I like the priorities Less

Highlight*

It’s not acceptable to be late and not show up for work

CPM International Contact Centre

''Can you operate a computer?'' '' Do you know anything about Ring-fencing?'' ''Can you start on Tuesday?''

2 Answers

Yes

If you can speak and press buttons on a keyboard you got the job!

Delta Air Lines

How would I handle a client when I didn't understand what they are asking for?i

2 Answers

Repeat what you understood the clients request and then ask if that is what they were asking and if it's not to please give me a little more information so I may help them with their question. Less

Do you remember any questions in your video interview? Thank you

Frontier Airlines

Have you been convicted for a felony before?

2 Answers

They are dead serious when it comes to this question if your not honest and lie they will find out and you will be fired on the spot. Less

Frontier Airlines will fire employees on spot regardless of question asked. In Denver Ramp operations Frontier fired 12 employees in two wk period for issues small as calling in tardy by 20 minutes. Frontier Airlines is operated by some very incompetent Management with no experience other than Airlines. Frontier Airlines has a very shallow bench in the business with no succession plan for top Mgt. Less

Hilton

Tell me a little about yourself?

2 Answers

I am a very well experienced machinery mechanic & operator.In addition I'm working on drilling machines.I have also skills on diagnosing machinery problems & fixing the machines.I am accustomed to working in fast paced work environments with success effectively. Less

My name is pappu negi from india I am 33 years old

Disney Parks

Why do you want to work for Disney

2 Answers

How long did the process take

Create magical experiences

Sandman Hotels, Inns & Suites

Where do you see yourself in 5 years?

2 Answers

No i m never see and i m interspersed about x amount.

No i m never see and i m interspersed about x amount.

Holland America

How are your math skills?

2 Answers

I am good with math

Yes, I love math.

Dalata Hotel Group

I was asked if I was willing to relocate if necessary, as the company has 40 properties in UK and Ireland and career progression means that the employee might have to switch between properties occasionally.

2 Answers

I was more than willing to relocate. In fact that was a major benefit for me as I feel that I am slowly priced out of London and feel I might have to move soon. Less

Can apply all nasional ?

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