Front Desk Agent Interview Questions

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Front Desk Agent interview questions shared by candidates

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1 Hotels
Front Desk Agent was asked...16 June 2017

Do you own a water bottle?

9 Answers

Yes

That is horrible grammar.

Yes, I do own a water bottle.

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Marriott International

What 3 qualities are important to have in this position?

7 Answers

Smile understand of othere and work together

Smile lm'a people person that love to help out. If l don't know the answer,l well get it. Less

Precence of mind, Poilteness, Readybto take different challenges

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Crowne Plaza Hotels & Resorts

Why did you choose Front Office Department ?

4 Answers

i chose front office as my career path because being in front of the area and dealing with the guest with a promising service and a memorable experience which makes the guest visit the hotel again.to create a spell bound impression at the very first time and make him say WOW,being an effective communicator with immaculate attire and positive attitude with always a pleasant smile on the face and being hospitable is all you need Less

We can intact with different kind of people, and we can learn lot

Kyuni Ki e to Mere paas 1-2 Saal ka experiance Hai... Cust Se aise baat arte Hain Aur Mujhe Har Tarah Se Cust Se Baat Karna achchha Lagta Hai....... Main Airtel Digital TV Me Executive Hun..... Less

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Hyatt

If you can be an animal what would you be?

5 Answers

Doves

Bees

Ants

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Marriott International

Do you have Reliable transportation?

4 Answers

Yes, I own my own car

Yes

Yes

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Hotel Indigo

Do you know Opera

4 Answers

Although I have most of my work history in the medical field, this is a new opportunity to learn something new and I always like that. Less

I lesson to Opera not as often but I enjoy it.

Yes i do

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Hyatt

Why do you want to work for Hyatt?

4 Answers

I am looking for a job front office executive

I am looking for a job front office executive

Dear sir My name is rao tariq saleem my profession is hospitality specially front house office receptionist uae i speaking different languages like urdu english russian Uzbek pharsi urdu punjabi arabic turkish as an experience front desk customers services i am excited and personal traits align with your needs and mission i bring a set of talent that i believe Will be valuable to your hotel in my receptionist role i honed my abilities in expanse reporting and check in and check out procedure providing a solid foundation for the front desk receptionist position my customer service strength people centric nature and eagerness to please have afforded me excellent communication skills i m excited to contribute my strength and proficiency in critical thinking towards your team efforts as an extroverted and personable communicator with previous track record in technical support my Less

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Hilton Garden Inn

Name one experience where you delivered exceptional customer service.

4 Answers

Helping students of lower income providing all they need it at the start of the new school year Less

Making available all information to parents to enroll headstart students

Making available all information to parents to enroll headstart students

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Hyatt

How do you handle conflict?

4 Answers

I told them about a difficult customer I had once

Fast of fall apologies after that we asking about the confict.

When I reach to table. I apologise for that.after that I check at the confict.

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Wynn Resorts

Five panel ask couple questions tell me they give me a call if they like my resume got a call into days for a panel interview let's see how that goes

3 Answers

What's your work experience

Have you received a call back?

Yes I got call back smaller group they ask us to partner up and get to no our partner and tell them what you learn about them than we had to tell them about a memorable customer experience than when everyone goes they leave room and come back after about20 mins and pick the ones they one to interview one one and tell the other they may get back to them at a later time Less

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