Customer Service Executive Interview Questions

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Customer Service Representative Executive was asked...12 May 2018

It is Backdoor recruitment and Charges are 1 Lakh. Are you ready to Pay.

8 Answers

Yes

I need this job sir

Yes

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Waha Capital

*Have you ever worked from home or online before ? *Are you currently employed ? *How many hours do you intend to dedicate to this job position if hired? *What is your past experience with data entry and customer service? *Do you have any quickbook exp & Why do you want to work for this company? *Whats your clerical speed? *What do you understand by privacy and code of conduct,How do you handle conflict?What are your career goals ? *What is your highest educational diploma and when did you receive it? *How long do you expect to remain employed with this company if hired ? *Do you have an idea of how to use MS excel ? *Tell me about yourself and your last or current job? *Why Should we Hire You?

4 Answers

I told them that they seemed like a scam and that I'm not interested in them.

Hi, Same experience. thanks buddy .

Yes I JH ad an online business. Business Manager, Program Director. I'll dedicate as much time is needed.im half way through an MBA. Ecel and QuickBooks trained. My resume lists everything but happy tr answer. Joppa knowledgable. I need to work and you want to hire me fory experience. Less

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The Muthoot Pappachan Group

Tell me about yourself? Why do you want to join the company?

4 Answers

Amritsar

I would like to introduce myself with my complete name Manan Gupta I was born in dehli an brought up in dehradun. where my father is working as a contractor. I have done my all studies from over hair only n my family is residing here. I have one sister who is studying in Australia. I had lost my mother in 2016. My family always wanted to see me as a successful person and I can see my successful future in this industry that's why I'm gaining a knowledge for about this industry n I'm my this knowledge will must be help me in the future Thats all abt me Less

Telling about oneself must communicate the candidate is having self confidence to perfom in the company with the background experiences. Telling about the company one must high light the latest news about the initiatives of the Company so that you stay alert for the changing competitive market for achievement of desired Business target. Less

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Mindbridge

Why you want to this job?

4 Answers

That time i said dont have any other opportunity.

Recently i have completed my graduation from GC University Lahore. I have about your job through internet . I have come to know that opportunities are available here so i desperately need job and i want to explore my knowledge for the prosperity of organization Less

Recently i have completed my graduation from GC University Lahore. I have about your job through internet . I have come to know that opportunities are available here so i desperately need job and i want to explore my knowledge for the prosperity of organization Less

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Spicejet

Why would you like to work in the aviation industry?

3 Answers

Why Spicejet?

Because I like to do work in aviation industry also it's my big dream to work in aviation industry to become my good future Less

It’s my dream to work in airways and hope SpiceJet will pave the way

Scicom (MSC) Berhad

What is your strength?

2 Answers

Thank you for your question, i believe that i have a lot of weaknesses, that believe give me an ability to learn from mistakes, creative thinking, task prioritization, discipline and determination, and analytical thinking. Less

I answered I am a responsible person and I can finish my job within the requirement time. I am also a person who can work in a team, teamwork could make the works to be done in higher efficiency. Less

Booking.com

If a customer calls you and starts to be rude with you, how you react? what do you answer?

3 Answers

I will keep my self control and I will try to make the customer to understand that everything have a solution Less

I will keep myself control and apologize and I will tray to convince customers that his/her problem will get slove soon and infuture we well give u best service Less

In any case always be kind, don't freak out and try to make the customer change idea about the company, may be giving him a little refund. Less

If YES, You call us, pay amount and Join next day. If NO, Please do not waste our time..

3 Answers

Sir please give your number I will call you

Yes

OK sir

Microland

What do you understand by petty cash?

3 Answers

Petty cash is when the company give you money for business expenses. Then you keep the receipt and file the proper paperwork for explaining the expense and then attaching the reciept, Then on the sheet keeping tract of the Petty Cash (you will want to keep a eye on it. I would take a copy of everything. For your own protection. Less

Petty cash is when a company reimburses an employee for expenses.

Petty cash is when the company give you money for business expenses. Then you keep the receipt and file the proper paperwork for explaining the expense and then attaching the reciept, Then on the sheet keeping tract of the Petty Cash (you will want to keep a eye on it. I would take a copy of everything. For your own protection. Less

Tata Communications

1.Tell me about yourself? 2.Projects 3. CN

3 Answers

They checked your communication skill also

Which type of question they asked for gd

Answer Questions with CONFIDENCE. If you don't know the answer clearly tell this to the Interviewer. Less

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