Call Center Agent Interview Questions


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Quantrics Enterprises
Call Center Agent was asked...26 November 2023

How did you find out about this company.

1 Answers

I browsed through social media and I saw my friend sharing a post regarding this company. I did my research and saw that there were some amazing benefits offered so I was enticed. I also asked my friend regarding their experience and they said that the environment was not toxic. Less


Tell me about yourself .


What is your typing speed


Quelle sont mes disponibilités? Est cr que javais de l’expérience dans le domaine?


They asked me why do I want to work for EE and what makes them different to their competitors.

1 Answers

I didn't have a good answer since i dont know much about their competitors. I just said the company values makes it seem as if they value their employees. Less

Air Transat

Why you’d be a good fit for the job. What’s the thing you like most about customer service and the thing you like the least

CCI Call Centres

- Tell me more about yourself -Tell me about your experience -Will you have transport -Would you be able to start training today

1 Answers

-I'm a very down to earth person, passionate and a go get getter -I have worked a Jet as a cashier, CCI, Blake and Nutun -Yes, i will -Yes i will Less

CCI Call Centres

How would being an employee of this company help me

1 Answers

It would be beneficial cause call centers are about making sales and learning customer service and the world of business fascinates me cause I'd love to open up a business some day Less

CCI Call Centres

Will you be able to work flexible shifts?

1 Answers

Yes, i will be able

CCI Call Centres

Will i be able to cope

1 Answers

I said yes

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