Business Banking Relationship Manager Interview Questions

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Business Banking Relationship Manager interview questions shared by candidates

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Bankwest
RElationship Manager Business Banking was asked...15 October 2012

where do you see yourself in 1, 3, 5 years time

1 Answers

senior role, exposure to different areas

Bank of America

If you had only one financial statement to choose from in order to analyze a company, which one would you choose?

1 Answers

This is a pretty basic question. I answered "Balance Sheet" which is insane because every financial analyst/lender knows that cash is king. The answer is the Cash Flow Statement. The interviewer was kind enough to tell me that she usually relies on the balance sheet too. Like I said, they did everything they could to ensure I left the interview feeling good about myself. Still, I think I'd prefer tough love. Less

Bank of America

How will you generate 2+ full-service new business clients per year, typically leading with loans and, preferably for commercial real estate?

1 Answers

Internal BofA Partners, existing customer referrals & existing external network Less

Bank of America

We have a client whose financial reporting is poor because the company's current chief financial officer is really a senior accountant/controller who doesn't have the expertise in corporate finance. The CFO has been with the company for over 25 years and the CEO is unwilling to change his role. What would you do?

1 Answers

I rambled on this one. The goal here is to preserve the relationship with the client while addressing the reporting gaps which are affecting the bank's ability to effectively manage the account. Overcoming the hurdle posed by the CEO's loyalty to the CFO is especially difficult. It's a behavioral question. The first thing should be to find out more about the relationship with the client: how long has the company been a client? If it's been several years, why is there an urgent need to change the CFO? Has the bank already requested the client to change the CFO and/or discussed the gaps and how they are affecting the quality of the bank's services to the client? In terms of responses, there are many. I can think of three: There is the "show and tell" approach which could involve having a consultant CFO or an experienced team member spend time with the CFO and go over the numbers and the gaps and see whether the CFO is coachable and able to expand her skill set. Alternatively, the consultant could perform the analysis and make a presentation to the CEO and the CFO and maybe work on a consultative basis for 6-12 months which would hopefully help convince the CEO of the kind of leadership his finance department needs. The "peer influence" approach: The bank could also introduce the CEO to another CEO of a company in their portfolio who has successfully hired a CFO for his business and have them chat about the CFO role and the possibilities it introduces for the company. The least attractive option is to use the "carrot and stick approach" where the bank gives the company an incentive to bolster its financial leadership (e.g. reducing the interest on their loan by 50bps) or threaten to call the loan if the current CFO remains in his current role. Less

Emirates NBD

Why do you want to shift from Transactional Banking Services to (Al Shaheen) Priority Banking.

1 Answers

Because of the P's of the Banking. In future I would like to get promoted from Priority Banking to Private Banking. Less

Axis Bank

how much business can you pull to our bank

1 Answers

I had to answer stating I can generate the business which will definitely help the bank to have significant growth on books and get gpod relationships on long term basis. Less

Fifth Third

have you prepared a business plan?

1 Answers

Yes that encompasses strategy, list of prospects, sales pitch, ways to differentiate myself in the market. Less

Maybank

What is your strength and weakness

1 Answers

I have equipped myself with relevant knowledge to fit in this position.

Santander

What did they ask you in the interview

1 Answers

Asked questions around relationship management

PNC Financial Services Group

Are you prepared to fail? This is a very difficult job.

1 Answers

I don't fail.

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