I applied online. The process took 2 weeks. I interviewed at bp (London, England) in Feb 2018
Interview
Initial stages online and over the phone. This was followed by a brief conversation with the manager coving expectations of the role and previous experience. Lastly a tour of the store and meeting with the staff. On the day the process lasted approx an hour.
Interview questions [1]
Question 1
What makes good customer service
How would you deal with a difficult customer