Benefits advisor Interview Questions
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Benefits Advisor interview questions shared by candidates
What would you be a good fit for this role
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Professional Quality.
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Eager to learn and become expert at this position.
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To become licensed.
What are you looking for?
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A living.
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An an insurance company wanting and making sure there claims will be justified
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Fair question, I want to make sure people will have there claims will justified. I want want to give back for helping me in my struggles, so I want to give and show there is change coming. Less
tell us something unusual about yourself that the group might find interesting
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talked about outdoor adventuring
The first 2-3 questions are easy. The rest all are behavioral questions.
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Read and learn what the job description is and make sure you have answers for those behavioral questions. For example, tell me about a time you had to deal with a difficult employee. Tell me about a time where you had to work on a project with your team member but they weren't cooperating. Tell me about a time where you had to deliver difficult news etc. Less
They ask you to do a role play where you play an advisor and the interviewer plays the client. You are given 5 minutes to read about an insurance plan and learn as much as you can about it, and then the interviewer will ask you questions as if he/she is a client inquiring about the plan.
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If you don't know the answer (or don't remember it), DON'T make it up. Just tell him/her that you don't know the answer at this time but you would be happy to find out and get back to them. Less
Typical questions but you have to give behavioral examples that are genuine typical questions tell me about you? Professional story given weaknesses? Be honest and tell them how you have improved your weak.ness team player type? Personality on team. How do you resolve conflict? Same questions as most for behavior based
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See above included
Please explain a time that you have been required to do this, and how did you manage it? How did you ensure you stayed on track? What did you do if you got off track?
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As a center agent you must be cautious of the words you choose. In a sales call center, we place consumers in contracts, and we have to make sure that they have full understanding the terms and conditions they are entering. I manage by reading the scripts and have a full understand about what I am selling. This way if I get off track by explaining what the disclaimer means and I will let them know that I will have to start from the beginning to ensure they hear everything that I am saying and have a full understanding. Less