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      Zendesk

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      Senior Program Manager Interview

      25 Oct 2016
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at Zendesk (San Francisco, CA) in Apr 2015

      Interview

      I came in through the side door. I had previously worked with my manager and a few colleagues so the interview process was easy. Despite having friends on the inside, I still had to be interviewed by 5 or 6 people in addition to the recruiter. We got most things done in the first day.

      Interview questions [4]

      Question 1

      Q: what is your favorite technology?
      1 Answer

      Question 2

      Q: what are your 3 favorite websites?
      Answer question

      Question 3

      Q: how do you handle conflicting requirements from internal customers?
      Answer question

      Question 4

      Q: why do you want to work here?
      Answer question
      1

      Other Senior Program Manager interview reviews for Zendesk

      Senior Program Manager Interview

      17 Mar 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Zendesk

      Interview

      Several virtual interviews with a variety of questions focused on skill set and company values Emphasis placed on examples and communication skills. Met with people in various levels of the organization including the operational leaders I would work most closely with.

      Interview questions [1]

      Question 1

      Describe an example of a time when you had to deal with a difficult stakeholder.
      Answer question

      Sr Program Manager Interview

      6 Feb 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Zendesk in Jan 2022

      Interview

      1. 30 minute phone screen with recruiter 2. 1 hour zoom interview with the hiring manager 3. 30 minute meeting with another recruiter 4. A 4 hour zoom session with 4 separate interviewers. The last interview was a presentation of an original program plan prepared to review for the interview. Checked in with the recruiter and was told she would reach out to me the next day with a decision. I have not heard back. Two weeks after the final interview, I received an automated email stating the job posting was closed. Given I spent 6 hours in interviews plus was required to put together a program plan and presentation, this was a time commitment. A direct response with a decision one way or the other would have been professional.

      Interview questions [1]

      Question 1

      Why are you interested in Zendesk and this role?
      Answer question
      6

      Senior Program Manager Interview

      21 May 2021
      Anonymous interview candidate
      Portland, OR
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Zendesk (Portland, OR) in Feb 2021

      Interview

      The recruiters are very personable, and what I love about Zendesk is that they are very open from the beginning about salary ranges. I would say that you can expect to interview with 5 different people in the final round. I will be interviewing with them again.

      Interview questions [1]

      Question 1

      What is your super power? Describe a situation in which you had to gain buy-in? How do you measure success?
      Answer question
      1

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