I applied online. The process took 3 weeks. I interviewed at WorkRamp
Interview
It was pretty straightforward and transparent. I think it was a great opportunity to meet with those I would be working with and learn more about the role. I think the only thing I wish I could have done was meet the other implementation manager. But once I started I got to meet :)
I applied through an employee referral. The process took 3 weeks. I interviewed at WorkRamp (Seattle, WA) in Oct 2023
Interview
I felt that the interview process was very organic and achievable. I had mostly one-to-one conversations until my final interview. I started by meeting with the head of TA, then met with 2 different Customer Success Managers and then the VP of CS. Each of these conversations were 30 minutes each and I was asked to give examples of how I've managed a variety of customer scenarios. For the final interview, I was given an assigned and role play where I presented to the management team - it was a role play of a quarterly check-in/pre-renewal call. It was all very straightforward and not overly taxing.
Interview questions [1]
Question 1
"What was a difficult customer conversation that you've had recently"
It was a solid interview. the first interview was with the recruiter where we discussed basic guidelines and interview things. Then I spoke with the hiring manager then the head of sales and then I received an offer shortly after.
Interview questions [1]
Question 1
Standard questions what are you looking for in a role? What are some characteristics that you would bring to this role?