I applied online. The process took 2 weeks. I interviewed at T-Mobile in Jan 2020
Interview
Simple interview questions. I recommend you are very prepared to answer why you would want work with T-Mobile etc. I chose this location because it was within a commutable distance from my home
Interview questions [1]
Question 1
Why T-mobile? Are you able to commute to work with reliable transportation? etc
I applied online. The process took 2 days. I interviewed at T-Mobile (Colorado Springs, CO) in Jul 2019
Interview
the hiring process includes a virtual call center assessment via a 3rd party website. The assessment consists of inbound calls, you hear the caller quickly give you their name and phone number quickly and you have to move through each call as quickly and accurately as possible. Allow an hour or so. You need to be on a laptop or desktop in a quiet place. If you fail, they dont let you know why and you cant try again for 6 months.
Interview questions [1]
Question 1
the customer on the virtual inbound call has complaint or problem and you have so select the best answer from a list that would best solve their issue.
I applied online. The process took 1 week. I interviewed at T-Mobile (Richmond, VA) in Apr 2012
Interview
2:1 also had a 1:1 very easy interview. Managers come in its a small room shoot the hay then textbook interview no major questions didn't require a lot of thought or prep. Another positions it was 1:1 and same style. Never felt challenged in interviews and all jobs I interviewed with the company I was offered (4 positions in 3 years).
Interview questions [1]
Question 1
Name a time when, can you describe a situation when, can you think of when you had to -